We read everything
Stuck in raid? Talk to us.
Tarkov Lab is in beta, and the beta is built on your reports. A wrong price, a lost position, a crash — tell us once and it goes on the fix list. Every message gets read.
Bugs, account questions, anything you would rather keep private. English or French — both fine.
The fastest channel: announcements, beta feedback and other players who hit the same thing before you.
01 · Quick answers
Before you write
The app cannot find my position
Run the game in borderless or windowed mode, then press the map key while you are in a raid — not in the menus. If it still fails, write to us with the map name and a screenshot and we will look at it.
A price or a quest looks wrong
Prices and quests come from community data that refreshes continuously, so patch days can lag a little. If something stays wrong, report the item or quest name with a screenshot — that is usually all we need.
I found a bug
Tell us three things: what you did, what you expected, what happened instead. Add a screenshot if you can — it doubles the speed of every fix.
Not installed yet?
The beta is free on Windows 10 / 11 — and now you know exactly where to find us if anything breaks.